Friday, October 1, 2010

World LPO Conference, 2010 in Noida : Meeting of LPO Professionals

Due to the most welcoming effort of KPO Consultants, Noida got the opportunity to organize the Global LPO conference, 2010 in Gudgaon. The LPO Summit, offers you the best practices and solutions regarding the innermost workings of a legal services outsourcing arrangement, is scheduled to be held on 13 and 14th of November at Hotel Radisson, Noida.

Main features of the Summit:


  • Meet buyers community on One-on-One basis
  • Analyze outsourcing needs of buyers
  • Network with key stakeholders
  • Increase market awareness and branding
  • Understand execution processes in the LPO industry
  • Opportunity to know and compare the pricing structure
    offered by vendors
  • Explore new investment and diversification
    opportunities
  • Learn current and future scenario
Subject of Discussion:

• The expectations of foreign law firms vis a vis vendors real capabilities.
• Understanding legislative impact on legal process outsourcing.
• Integrating LPO into overall business strategy – buyers’ perspective.
• Process of selecting the right vendor – asking right questions, analyzing past record of  quality delivery,
  SLAs, state-of-art facilities, IT support, and trained staff, matching your needs and overall capacity of
  vendor to fulfil, and use of third-party support like consultants or advisors.
• Measuring the return on investment in LPO partnership – buyers’ perspective.
• Ethical implications of outsourcing legal work – buyers’ perspective.
• Availability of trained talent pool – current status and challenges.
• Considerations when leveraging the Indian labour pool – key insights into hiring and     managing remote
  workers, controlling process, quality and training, etc.
• Scope of LPO operations in India – LPO doesn’t have to be reserved for several big players.
• Law firms of the future – how to be transformational partners with law firms.
• Cross border discovery – what is it - value and process; differences between UK and EU,   UK and US, EU
  and US; tools, process and defensible practices.
• Addressing Key Buyer Concerns including:
• Obtaining firm wide buy-in
• Monitoring turnaround time of end deliverables
• On-shoring, Near-shoring and Multi-shoring issues
• Complying with Export Control laws
• Other key issues.

Expert Participants:


  1. Abhi Shah, CEO, Cluch Group.
  2. Rahul Shah, AVP & Head, Infosys LPO
  3. Richard Reade, UK General Counsel, ISS World
  4. Anand Sharma, CEO & Head, Management Services, CPA Global
  5. Lalit Bhasin, Bhasin & Co.
  6. Michael D. Bell, Managing Principal, Fronterion LLC
For more details visit KPO Consultants.
Note: Fee will be charged to participate.